I am one of those frustrated callers who has been trying to call to Honiara. But has been unsuccessful since they started improving their system.
While I appreciate the fact that they are trying to improve their system, it doesn't seem right that they neglect their support to enquiries sent via their website.
A reply to this enquiries would go a long way to prevent customers from having to turn to the public media to voice their frustrations.
Please advise what is going on? At present when I try to call any numbers (Land line & mobile) I get a "This number does not exist" message. Interesting... as one of those numbers was Telekom customer service.
Hope to get an answer this time.
Disclaimer: The views and opinions expressed in this letter are those of Mollie S and do not necessarily reflect the official policy or position of Solomon Times Online.
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